Consumer Information

In compliance with the Higher Education Opportunity Act, Palo Alto University provides Consumer information about its policies and the relevant laws that govern University practice. This data is made available to the PAU community, via their email, on a bi-annual basis. Additionally, the right to request and receive this information in writing is available by contacting the Compliance Committee at Compliance@paloaltou.edu.   

General Institutional Information:

• Admissions Policies & Requirements
  • Bachelors
  • MA in Clinical Mental Health Counseling
  • MS in Psychology
  • Master of Social Work
  • PhD in Clinical Psychology
  • PhD in Counselor Education & Supervision
  • PAU-Stanford PsyD Consortium
• Tuition & Fees Information
• Tuition & Fees Payment Policy
• Student Diversity
  • Diversity Statement
  • Student Body Demographics (see "Student Body" and "Cohort Demographics" tabs)
  • Demographics on College Navigator
• Licensing & Accreditation Information
  • Licensure
  • Accreditation
• FERPA
• Directory Information Policy
• Website Privacy Policy
• Institutional Appeals & Grievance Procedures (Student Handbook pp. 23-24)
• State Contact Information for Making Education-Related Complaints
• Services & Facilities for Students with Disabilities
• Civic Engagement & Constitution Day (2022/23 Student Handbook, Section 1.11)
• PAU Mission & Vision

Academic Information:

• Academic Warning Process: (Student Handbook p. 10):
• Degree Options
• PAU Determination of Location Policy ( 34 CFR § 600.9)
• Determinations if PAU PhD & PsyD Clinical Psychology Programs Meet Educational Requirements for Licensure in Each State (34 CFR § 668.43)
• Determinations if PAU MA Counseling Program Meet Educational Requirements for Licensure in Each State (34 CFR § 668.43)
• Catalog
• Student Handbook
• Academic Programs
  • BS in Business Psychology
  • BS in Psychology
  • MA in Clinical Mental Health Counseling
  • MS in Psychology
  • Master of Social Work
  • PhD in Clinical Psychology
  • PhD in Counselor Education & Supervision
  • PAU-Stanford PsyD Consortium
• Grading Policy (PAU Catalog, “Academic Regulations”)
• Credit Hour Policy (PAU Catalog, “Academic Regulations”)
• Teach-Out Policy
• Graduation Requirements (PAU Catalog, “Curriculum and Academic Departments”)
• PAU Campus Locations
• Transfer Credit Policy (PAU Catalog, “Admissions”)
• Articulation Agreements
• Textbook Information (PAU Catalog, “Course Materials and Textbooks”)
  
  

Financial Aid Information:

• Types of Financial Aid
• Financial Aid Eligibility (PAU Catalog, “Financial Aid”)
• Applying for Financial Aid
• Financial Aid Disbursement (PAU Catalog, “Financial Aid”)
• Rights & Responsibilities of Students Receiving Aid
• Cost of Attendance & Additional Program Costs
• Student Loan Information
• Student Employment & Federal Work Study
• Satisfactory Academic Progress Policy (PAU Catalog, “Financial Aid”)
• Refund & Return to Title IV Policies
  • Refund Policy (PAU Catalog, “Refund Policy”)
  • Return to Title IV
• Federal Student Aid Penalties for Drug Violations
• Financial Aid Employee Code of Conduct
• Alternative Loan Code of Contact

Health and Safety Information:

• Annual Campus Safety and Security Report - Clery Report (PAU Catalog, “Clery Information”)
• Emergency Procedures & Resources
  • Appendix A
• Sexual Misconduct Policy
• Human Subjects Research Protection Program
• Health & Safety (COVID-19) Resources & Campus Guidelines

Student Outcomes:

• Graduation & Transfer Rates (see "Graduation Rates" tab)
• Retention Rates (see "Demographic Retention & Completion" tab)
• Student Learning Outcomes
  • Licensure Information
• Graduate Employment Status (see "Alumni Outcomes" tab)

Institutional Policies:

• Diversity Policy & Procedure
• Nondiscrimination Policy (Student Handbook, p. 9)
• Academic Freedom (Student Handbook, pp. 10-11)
• Whistle Blower Policy
  • Staff 
• Copyright Material Information

Faculty and Staff Policies:

• Faculty Grievance Policy (section 5.1.2)
• Staff Complaint Procedure (Employee Handbook, “Complaint Policy & Procedure”)
• Faculty Handbook
• Employee Handbook (MyPAU - Employee Portal)
• Faculty Scholarship & Creative Activity Policies (section 4.1.3)
• Faculty Hiring & Evaluation Policies and Procedure
• Staff Hiring & Evaluation Procedure (MyPAU - Employee Portal)
• Drug-Free Workplace Policy (MyPAU - Employee Portal)
• Faculty Orientation Policies & Procedure
  • Faculty Handbook (Section A)
  • Note: Section 2.4
• Faculty & Staff Development Policies
  • Staff development information under review
• President Biographical Information
• Admissions Code of Conduct Agreement

For additional information regarding the Compliance Committee click here.